Responsible AI in enterprise workflows Cloud + on‑premise deployments Built in Seychelles • Serving Africa
cloudbay.dev
SME • Hospitality PMS (ledgrflow modules)

Take direct bookings, manage rooms, and serve guests faster.

A practical property management system: online booking, reservations, rates, housekeeping, folios, payments, and reporting — plus a direct-to-guest WhatsApp service desk.

Schedule a call See online booking WhatsApp guest service
Direct booking
Website booking widget + payment-ready checkout.
Operations
Housekeeping, maintenance, and front desk workflows.
Finance
Folio billing, invoices, VAT, and reporting exports.
Property preview
BOOKING
Online booking that converts.
Guests can check availability, pick dates, and book direct.
Availability
Live calendar
Rates
Seasons + promotions
Payments
Cards + deposits
Messaging
WhatsApp service
Direct bookings Rate plans Deposits
ONLINE BOOKING

Direct bookings with a clean guest experience.

Add an availability + booking experience to your website. Guests choose dates, room types, add-ons, and confirm booking — with optional deposits and finance-ready records.

Room types + inventory
Configure rooms, capacity, and constraints.
Rates + seasons
Seasonal pricing, promotions, and packages.
Booking sources
Track direct bookings vs. agents and channels.
What guests can do
  • • Check availability in real time
  • • Select room types and add-ons
  • • Provide special requests
  • • Pay deposit / confirm reservation
  • • Receive confirmation and policies
Payments
Card payments can be connected through local bank processing for deposit collection.
Front desk impact
Fewer manual confirmations and fewer booking errors — with every booking tied to guest profile, folio, and reporting.
GUEST SERVICE

Direct-to-guest WhatsApp service desk.

Guests message you on WhatsApp — requests become trackable tasks linked to room, reservation, and staff assignment. Faster response, fewer missed requests, clearer accountability.

Request intake
Housekeeping, maintenance, late checkout, concierge.
Assignment + SLA
Assign teams, track status, and reduce missed requests.
Audit trail
Who acknowledged, when, and what was done.
Guest experience
Faster responses and happier guests.
LIVE PREVIEW
Guest message
“Hi, could we get extra towels and a late checkout?”
WhatsApp
Ticket
HK‑204 • Room 12
Assigned to housekeeping
Status
In progress
SLA: 10 min
Response
“Sure — towels are on the way. Late checkout confirmed for 1pm.”
Schedule a PMS demo
FINANCE

Folios, invoices, VAT, and reports — ready when you need them.

Room charges, add-ons, payments, and refunds are tied back to finance workflows. VAT automation and export-ready reporting helps keep operations clean.

Folio billing
Track room nights, add-ons, and adjustments per guest.
Invoices + receipts
Professional templates for guest billing and agency invoices.
VAT automation
Consistent VAT calculations across charges and refunds.
Exports
Sales and VAT exports for reporting and taxation workflows.
VAT EXAMPLE
Stay total
SCR 6,500
VAT rate 15%
VAT amount SCR 975
Total
SCR 7,475
HOSPITALITY PMS

Ready to modernize guest operations?

We’ll review your booking sources, room types, rates, and guest service flow — then propose a rollout plan with training and support.

Online booking WhatsApp service
What’s included
Setup, imports, booking widget, templates, training, and post‑launch support.
Payments
Card/deposit collection can be connected through local bank processing.
FAQ